01 Time
Whether you are expanding your network or initiating change across the board, time is a resource few can afford to waste.
80% of Customer Complaints are made in-store.
10 THOUSAND FEET STUDY 2006
In-time Intelligence keeps you up-to date with how stores are performing from the customer’s point of view, enabling you to expand faster then control and monitor the growth closely. It also enables you to create changes in your existing network quickly without comprising your brand in the marketplace.
EXPAND FASTER
02 Needless Spending
Before armies attack or businesses fight to keep their customers, intelligence is gathered.
27% of retailers research what drives their customers behaviour.
10 THOUSAND FEET STUDY 2007
It can be the difference between success and failure because limited resources can be focused on the areas that really count. When customers come face to face with your company, it’s your chance to capture their feedback. Insights into what drives their behaviour allow your company to focus your spending on the critical areas to initiate greater change.
BOOST YOUR RETURNS
03 Corrupted Customers
Thousands march through your doors every day, if confronted with a negative experience.
7 out of 10 customers will turn and leave, never to return.
10 THOUSAND FEET STUDY 2006
Don’t let customers escape your domain forever without knowing why. Bleeding customers is costly and causes Corrupted Customers to infect others with negative word of mouth. Stop an epidemic - capture the information in-store so you can take immediate action.
BE A LOVED BRAND